One experienced electrician is short-tempered and jumpy, and his behavior is starting to reduce productivity for the whole crew. He recently moved from crew leader to crew member due to decreased work for the company. What leadership action should the supervisor take?

One experienced electrician is short-tempered and jumpy, and his behavior is starting to reduce productivity for the whole crew. He recently moved from crew leader to crew member due to decreased work for the company. What leadership action should the supervisor take?

• A. Directive
• B. None required
• C. Supportive
• D. Coercive

Answer: (C)

When a seasoned electrician shows short temper and jittery behavior that drags down the crew’s productivity, the supervisor should respond with supportive leadership. This means engaging the individual, listening to what’s driving the tension, and offering coaching, mentorship, and access to resources to address underlying issues. Reintegrating him into the crew after moving from leader to member requires building trust, open communication, and a plan to improve morale and performance. A supportive approach helps restore motivation and teamwork, rather than simply enforcing tasks or punishing behavior. A directive stance might force quick compliance but won’t fix the emotional strain; doing nothing lets the problem persist; coercive leadership would likely worsen morale and safety concerns.

When a seasoned electrician shows short temper and jittery behavior that drags down the crew’s productivity, the supervisor should respond with supportive leadership. This means engaging the individual, listening to what’s driving the tension, and offering coaching, mentorship, and access to resources to address underlying issues. Reintegrating him into the crew after moving from leader to member requires building trust, open communication, and a plan to improve morale and performance. A supportive approach helps restore motivation and teamwork, rather than simply enforcing tasks or punishing behavior. A directive stance might force quick compliance but won’t fix the emotional strain; doing nothing lets the problem persist; coercive leadership would likely worsen morale and safety concerns.